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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cliff Brown

March 21, 2025

5  out of  5
rating by Cliff Brown
"Shane suggested I check out Mr Kessinger for my insurance needs. He got quotes at Turbo speed to me and Boom! they were great. Thank you!"
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Dale Stewart

March 20, 2025

5  out of  5
rating by Dale Stewart
"Derek is knowledgeable and will shop to get you the very best insurance rates, even when other insurance companies have turned you down. Derek and his team are great and you won't be disappointed."
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Karissa Lauterbach

March 20, 2025

5  out of  5
rating by Karissa Lauterbach
"Wonderful experience. Very pleasant and detailed. Answered all of my questions. Very professional. He wasn't the typical salesman. Most want to try to sell. That's the point. He listened to what I needed and put together a plan to give me all the coverage I actually needed and at a price I could afford. 10 out of 10 recommend!"
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Jason Thonues

March 19, 2025

5  out of  5
rating by Jason Thonues
"Derek suave is an AWESOME agent.. I wouldn’t have any other agent handling ALL of my insurance needs.."
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Brian Hankins

March 19, 2025

5  out of  5
rating by Brian Hankins
"Derek is a great guy who doesn’t mind getting his hands dirty to help his clients. I highly recommend him for all of your insurance needs."
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Will Robinson

March 15, 2025

5  out of  5
rating by Will Robinson
"Derek provides one of the most uncomplicated customer service experiences one could ask for! Pure class. If you’re in need of insurance in the Illinois valley area, Derek is your man!"
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Zachary Miller

March 11, 2025

5  out of  5
rating by Zachary Miller
"Derek was really helpful with getting my home and auto bundle policies set up. I’m glad to have him as my local agent. Saved me a lot of money."
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Mary “Carolyn elizabeth” Rebbec

March 10, 2025

5  out of  5
rating by Mary “Carolyn elizabeth” Rebbec
"I recently got an insurance quote for my home and auto here and it was wonderful. Ella helped me compare it all to my current insurance and answered all of my questions. She was very quick and responsive. Overall great experience."
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Bailey Coffman

March 6, 2025

5  out of  5
rating by Bailey Coffman
"I have known Derek Kessinger for a number of years and was delighted to learn that he had taken on a new role with State Farm. His professionalism and personable nature have made him a highly dependable insurance agent. He takes the time to clearly explain policies and options, giving me great confidence in my understanding of my coverage. I highly recommend him to anyone seeking reliable insurance guidance or exploring new insurance options."
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Lauren Rhoades

March 4, 2025

5  out of  5
rating by Lauren Rhoades
"Ella was great to work with and very helpful when walking me through the process. I appreciated her professionalism and friendly demeanor."
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Emily Grubb

March 4, 2025

5  out of  5
rating by Emily Grubb
"Ella was great to talk with! Super informative!!"
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Michael Holmes

March 4, 2025

5  out of  5
rating by Michael Holmes
"Derek and his team are fantastic. Knowledgeable, friendly, and trustworthy. I can’t recommend Derek enough for all of your insurance needs."
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mark gortner

March 4, 2025

5  out of  5
rating by mark gortner
"Good service, and fair rates. Would recommend to anyone looking for new insurance."
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Ethan McPherson

March 4, 2025

5  out of  5
rating by Ethan McPherson
"Derek is a very passionate and caring person."
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Aaron Parrish

March 3, 2025

5  out of  5
rating by Aaron Parrish
"Painless experience and a great guy! Definitely recommend using Derek for all your insurance needs!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a painless experience with Derek. He truly goes above and beyond for his clients. Your recommendation means a lot to us, and we look forward to assisting you with all your insurance needs in the future!-Ella"
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H K

March 1, 2025

5  out of  5
rating by H K
"Cynthia was extremely helpful and very thorough. I would highly recommend State Farm Derek Kissinger for all your insurance needs."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Cynthia was able to assist you effectively. Your recommendation of State Farm Derek Kessinger means a lot to us. If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help!"
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Cliff Martin

February 28, 2025

5  out of  5
rating by Cliff Martin
"Derek was amazing! Him and his staff took care of all of my insurance needs and really provided exceptional service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Derek and our team were able to meet your insurance needs and provide you with exceptional service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need anything else or have further questions, don't hesitate to reach out!-Ella "
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Evan Jehle

February 28, 2025

5  out of  5
rating by Evan Jehle
"I've known Derek for most of my life so when he told me he was going to become an State Farm Agent, I knew he'd be a great one. He saved me a ton of money on my home and autos bundle with more coverage! He's responsive and explains everything very well. He should be in the next big state farm commercial if corporate wants and suggestions!"
We responded:
"Thank you so much for your fantastic review! We're so glad to hear that you had a great experience with Derek and that he was able to save you money while providing more coverage. It's wonderful to know that his responsiveness and clear explanations made a difference for you. We appreciate your support and suggestion for a commercial! If you ever need anything else or have more questions, feel free to reach out. Thanks again for choosing us!-Ella "
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Kelsi Miedema

February 27, 2025

5  out of  5
rating by Kelsi Miedema
"Ella is great to work with! Very kind and informative. Lovely staff!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you had a positive experience with Ella and our team. We strive to provide kind and informative service to all our clients, and it’s great to know that you felt that during your interaction. If you have any questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support- Derek "
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Ryne Somers

February 26, 2025

5  out of  5
rating by Ryne Somers
"We moved our insurance to Derek for the service, the premium savings were just a bonus! Highly recommend working with Derek."
We responded:
"Thank you for your fantastic feedback! We're thrilled to hear that you chose to move your insurance to Derek for the service and that you found additional savings as a bonus. Your recommendation means a lot to us! If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help!- Ella "
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BRIAN YOUNG

February 26, 2025

5  out of  5
rating by BRIAN YOUNG
"Derek and his team do a great job. The entire staff is professional, courteous and always willing to help their policy holders."
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Adam Schmillen

February 26, 2025

5  out of  5
rating by Adam Schmillen
"Derek is great when you want to bundle and save! He’ll make sure you have the best deal for your family - I’m glad we have State Farm and a great agent to call if we have questions."
We responded:
"Thanks Adam! I am glad we could help you out with your insurance needs! We love to make sure we bundle that Mahomes and Maauto together! "
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Tyler Buchman

February 26, 2025

5  out of  5
rating by Tyler Buchman
"Working with Derek to get insured was extremely pleasant. You can tell he is genuine great guy and cares to help people out. Highly recommend reaching out to him for all of your needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your experience with Derek was so positive. He truly is dedicated to providing exceptional service and genuinely cares about helping his clients. Your recommendation means a lot to us and will surely help others in need of insurance. If you have any further questions or need assistance in the future, please don't hesitate to reach out. -Ella"
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Matt Yurchak

February 25, 2025

5  out of  5
rating by Matt Yurchak
"Great working with Derek. He makes understanding insurance a breeze. He’s very responsive and easy to work with!"
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that working with Derek was a positive experience for you. His ability to make insurance understandable and his responsiveness are truly valued by our team. Your feedback means a lot to us, and we appreciate your trust in us. If you have any more questions or need assistance in the future, please feel free to reach out! -Ella"
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Peter Kinate

February 25, 2025

5  out of  5
rating by Peter Kinate
"Derek walked me through the policies I was purchasing to make sure I understood what he was offering. I appreciate his knowledge and help!"