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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shay Barbee

April 23, 2025

5  out of  5
rating by Shay Barbee
"Derek is the man, always goes above and beyond to make sure his customers needs are met!"
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Jack Steichen

April 19, 2025

5  out of  5
rating by Jack Steichen
"Derek is very easy to work with saved me way more money than I imagined."
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Thomas Krueger

April 17, 2025

5  out of  5
rating by Thomas Krueger
"Jon Shapiro made a change over of my old insurance into much better policies with no stress!! He was so nice and explained everything well! I definitely will recommend the Derek Kessinger State Farm Agency! Thankyou for making getting insurance easy!"
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Nickales Stineman

April 16, 2025

5  out of  5
rating by Nickales Stineman
"I worked with Derek to switch insurance companies, he was extraordinary knowledge and professional. He made me feel confident in my decision to make the switch, as well as being courteous and friendly through the whole process. I would recommend him and his team to anyone that is looking for a new insurance policy or wanting to save some money switching policies."
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Brandon Chapman

April 11, 2025

5  out of  5
rating by Brandon Chapman
"Great experience & friendly! A insurance agent I can trust. Would recommend to anyone!"
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will stoddard

March 25, 2025

5  out of  5
rating by will stoddard
"Can dumb insurance down for you as if he were your Dad. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our goal is to provide personalized service and make the insurance process as easy as possible for our clients. If you ever have any questions or need further assistance, don’t hesitate to reach out. We appreciate your recommendation!-Derek"
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Charlie Hoselton

March 24, 2025

5  out of  5
rating by Charlie Hoselton
"Very thorough agent that works hard for your business and will work harder to keep your business!!!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you found our agent thorough and dedicated. Our team is committed to providing exceptional service and ensuring our clients feel valued. If you ever need anything or have questions, please don’t hesitate to reach out. We appreciate your support!-Derek"
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Cliff Brown

March 21, 2025

5  out of  5
rating by Cliff Brown
"Shane suggested I check out Mr Kessinger for my insurance needs. He got quotes at Turbo speed to me and Boom! they were great. Thank you!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Shane connected you with Mr. Kessinger and that you received such quick and great quotes. Our team strives to provide fast and effective service, so it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business!-Ella"
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Dale Stewart

March 20, 2025

5  out of  5
rating by Dale Stewart
"Derek is knowledgeable and will shop to get you the very best insurance rates, even when other insurance companies have turned you down. Derek and his team are great and you won't be disappointed."
We responded:
"hank you for the fantastic review! We're so glad to hear that Derek and his team were able to assist you in finding the best insurance rates, especially when you faced challenges with other companies. Your satisfaction is our top priority, and we appreciate your trust in us. If you need anything else or have further questions, please don't hesitate to reach out. We’re here to help! "
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Karissa Lauterbach

March 20, 2025

5  out of  5
rating by Karissa Lauterbach
"Wonderful experience. Very pleasant and detailed. Answered all of my questions. Very professional. He wasn't the typical salesman. Most want to try to sell. That's the point. He listened to what I needed and put together a plan to give me all the coverage I actually needed and at a price I could afford. 10 out of 10 recommend!"
We responded:
"Thank you so much for your glowing review! We're delighted to hear that you had such a positive experience with our team. Our goal is to listen to our clients and provide personalized solutions that truly meet their needs, rather than just pushing a sale. Your recommendation means the world to us! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you!-Derek"
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Jason Thonues

March 19, 2025

5  out of  5
rating by Jason Thonues
"Derek suave is an AWESOME agent.. I wouldn’t have any other agent handling ALL of my insurance needs.."
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Brian Hankins

March 19, 2025

5  out of  5
rating by Brian Hankins
"Derek is a great guy who doesn’t mind getting his hands dirty to help his clients. I highly recommend him for all of your insurance needs."
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Will Robinson

March 15, 2025

5  out of  5
rating by Will Robinson
"Derek provides one of the most uncomplicated customer service experiences one could ask for! Pure class. If you’re in need of insurance in the Illinois valley area, Derek is your man!"
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Zachary Miller

March 11, 2025

5  out of  5
rating by Zachary Miller
"Derek was really helpful with getting my home and auto bundle policies set up. I’m glad to have him as my local agent. Saved me a lot of money."
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Mary “Carolyn elizabeth” Rebbec

March 10, 2025

5  out of  5
rating by Mary “Carolyn elizabeth” Rebbec
"I recently got an insurance quote for my home and auto here and it was wonderful. Ella helped me compare it all to my current insurance and answered all of my questions. She was very quick and responsive. Overall great experience."
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Bailey Coffman

March 6, 2025

5  out of  5
rating by Bailey Coffman
"I have known Derek Kessinger for a number of years and was delighted to learn that he had taken on a new role with State Farm. His professionalism and personable nature have made him a highly dependable insurance agent. He takes the time to clearly explain policies and options, giving me great confidence in my understanding of my coverage. I highly recommend him to anyone seeking reliable insurance guidance or exploring new insurance options."
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Lauren Rhoades

March 4, 2025

5  out of  5
rating by Lauren Rhoades
"Ella was great to work with and very helpful when walking me through the process. I appreciated her professionalism and friendly demeanor."
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Emily Grubb

March 4, 2025

5  out of  5
rating by Emily Grubb
"Ella was great to talk with! Super informative!!"
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Michael Holmes

March 4, 2025

5  out of  5
rating by Michael Holmes
"Derek and his team are fantastic. Knowledgeable, friendly, and trustworthy. I can’t recommend Derek enough for all of your insurance needs."
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mark gortner

March 4, 2025

5  out of  5
rating by mark gortner
"Good service, and fair rates. Would recommend to anyone looking for new insurance."
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Ethan McPherson

March 4, 2025

5  out of  5
rating by Ethan McPherson
"Derek is a very passionate and caring person."
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Aaron Parrish

March 3, 2025

5  out of  5
rating by Aaron Parrish
"Painless experience and a great guy! Definitely recommend using Derek for all your insurance needs!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a painless experience with Derek. He truly goes above and beyond for his clients. Your recommendation means a lot to us, and we look forward to assisting you with all your insurance needs in the future!-Ella"
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H K

March 1, 2025

5  out of  5
rating by H K
"Cynthia was extremely helpful and very thorough. I would highly recommend State Farm Derek Kissinger for all your insurance needs."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Cynthia was able to assist you effectively. Your recommendation of State Farm Derek Kessinger means a lot to us. If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help!"
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Cliff Martin

February 28, 2025

5  out of  5
rating by Cliff Martin
"Derek was amazing! Him and his staff took care of all of my insurance needs and really provided exceptional service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Derek and our team were able to meet your insurance needs and provide you with exceptional service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need anything else or have further questions, don't hesitate to reach out!-Ella "
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Evan Jehle

February 28, 2025

5  out of  5
rating by Evan Jehle
"I've known Derek for most of my life so when he told me he was going to become an State Farm Agent, I knew he'd be a great one. He saved me a ton of money on my home and autos bundle with more coverage! He's responsive and explains everything very well. He should be in the next big state farm commercial if corporate wants and suggestions!"
We responded:
"Thank you so much for your fantastic review! We're so glad to hear that you had a great experience with Derek and that he was able to save you money while providing more coverage. It's wonderful to know that his responsiveness and clear explanations made a difference for you. We appreciate your support and suggestion for a commercial! If you ever need anything else or have more questions, feel free to reach out. Thanks again for choosing us!-Ella "